Revolution Casino Privacy Policy

At Revolution Casino, protecting your personal information is one of our highest priorities. This Revolution Casino privacy policy document explains in plain, straightforward English how we collect, store, use, and safeguard your personal data whenever you visit casinorevolution.net or use any of our gaming services. We operate in full compliance with the Australian Privacy Act 1988, the Australian Privacy Principles (APPs), and — where applicable to players from other regions — the General Data Protection Regulation (GDPR). Whether you are a registered member or simply browsing our platform, understanding your privacy rights and how we handle your user data is essential. Please take the time to read this policy carefully, as it forms an integral part of our Terms and Conditions.

1. Identity of the Data Controller

Revolution Casino is operated by a company registered in Curaçao and licensed by the Government of Curaçao. This company acts as the data controller responsible for determining the purposes and methods of processing your personal information. As the controller, we are accountable for ensuring that all data collection, data storage, and data processing activities comply with applicable laws and regulations.

If you have any questions or concerns regarding this privacy policy, or if you wish to exercise any of your privacy rights, please contact our dedicated Data Protection Officer (DPO) at:

• Email: [email protected]
• General Support: [email protected]
• Address: Revolution Casino, Curaçao

Our DPO ensures that Revolution Casino continually meets its obligations regarding data protection and acts as the primary point of contact for players, regulators, and supervisory authorities.

2. Personal Data We Collect

Revolution Casino collects a range of personal data in order to provide you with a safe, secure, and enjoyable gaming experience. The categories of personal information we gather are outlined below.

2.1 Identification and Contact Data

• Full legal name and date of birth
• Email address and phone number
• Residential address and postcode
• Nationality and country of residence
• Username and account password (encrypted)

2.2 Financial Data

• Payment method details (credit/debit card numbers, e-wallet identifiers, cryptocurrency wallet addresses)
• Transaction history, including deposits, withdrawals, and bonus activity
• Bank account information where required for transfers

2.3 Gaming Activity Data

• Game session history, bet amounts, wins, and losses
• Bonus and promotion usage
• Wagering patterns and responsible gambling tool usage

2.4 Technical and Device Data

• IP address and geolocation data
• Device type, operating system, and browser version
• Cookies and similar tracking technologies (see Section 6)
• Log files and access timestamps

2.5 Communication Data

• Records of correspondence with our customer support team
• Feedback, complaints, and survey responses
• Email marketing preferences and opt-in/opt-out status

2.6 Sensitive and KYC/AML Data

As part of our mandatory Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance obligations, Revolution Casino may collect copies of government-issued identification documents (e.g., passport or driver's licence), proof of address, and proof of payment method. This sensitive personal data is handled with the highest standards of information security.

2.7 Data from Third Parties

We may also receive personal information from third-party sources such as payment processors, fraud prevention agencies, and identity verification service providers. This data supplements the information you provide directly and helps us maintain platform integrity.

3. How We Collect Your Data

Revolution Casino uses several methods to gather user data across different touchpoints:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit, or contacting our support team.
• Automated collection: Technical data gathered automatically through cookies, pixel tags, server logs, and similar technologies when you browse our website or use our mobile app.
• Third-party collection: Data received from payment providers, fraud detection agencies, regulatory databases, and affiliate partners in accordance with their own privacy policies.

4. Purposes and Legal Basis for Data Processing

All data processing carried out by Revolution Casino is underpinned by a clear legal basis. Below is a summary of why and how we use your personal data.

5. Revolution Casino Cookie Policy

The Revolution Casino cookie policy governs how we use cookies and similar technologies on our website. Cookies are small text files placed on your device that help us deliver a personalised, secure, and functional experience. Below we explain the types of cookies we use and the purposes they serve.

5.1 Essential Cookies

These cookies are strictly necessary for the website to function correctly. Without them, you would not be able to log in, navigate between pages, or process transactions. Because they are essential to the operation of the platform, they do not require your consent.

5.2 Analytical Cookies

We use analytical cookies (such as Google Analytics) to collect anonymised statistical data about how players use casinorevolution.net. This information helps us understand page visit patterns, popular games, and areas where we can improve our service. The data collection from these cookies is aggregated and not linked to individual identities.

5.3 Functional Cookies

Functional cookies remember your preferences — such as your preferred language, currency (e.g., AUD), and game display settings — to provide a more personalised experience during return visits.

5.4 Marketing Cookies

With your consent, marketing cookies allow us and our advertising partners to display relevant promotions and offers tailored to your interests. These cookies may track your browsing activity across different websites. You can withdraw your consent at any time through your browser settings or our cookie preference centre.

5.5 Managing Your Cookie Preferences

You may configure your cookie policy preferences at any time by adjusting your browser settings to block or delete cookies. Please note that disabling essential cookies may impair the functionality of the website. For detailed guidance on managing cookies in popular browsers, please consult the help section of your browser or visit allaboutcookies.org.

6. Sharing Your Data with Third Parties

Revolution Casino does not sell your personal data to third parties. However, we do share certain user data with trusted partners and authorities as described below. All third-party recipients are bound by strict data protection agreements and are required to process your information in accordance with applicable law.

6.1 Payment Providers

To facilitate deposits and withdrawals, we share financial personal information with our payment processing partners, including operators of PayID, Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, and cryptocurrency networks. These providers operate under their own privacy policy and data security protocols.

6.2 Regulatory and Legal Authorities

We are required to share personal data with the Government of Curaçao, law enforcement agencies, and other regulatory bodies where mandated by law — for example, in the context of AML investigations or court orders.

6.3 Technology and Service Partners

Our platform relies on third-party technology providers — including game developers such as Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, and others — as well as cloud hosting, cybersecurity, analytics, and customer support tool providers. These partners may process limited personal information on our behalf and are contractually obligated to maintain strict confidentiality.

6.4 Affiliate Partners

If you arrived at Revolution Casino through an affiliate referral, we may share limited account-level data (such as registration confirmation) with the referring affiliate for commission purposes. No sensitive financial or gaming activity data is shared without explicit necessity.

7. International Data Transfers

As a company incorporated in Curaçao and serving Australian players, Revolution Casino may transfer your personal data across international borders. When such transfers occur, we implement appropriate safeguards — including Standard Contractual Clauses (SCCs) and equivalent measures — to ensure that your personal information receives a level of protection consistent with the Australian Privacy Act 1988 and applicable international standards. We will never transfer data to countries that do not provide adequate data protection without appropriate safeguards in place.

8. Data Security at Revolution Casino

Revolution Casino data security is implemented through a comprehensive, layered approach designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. Our information security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or app and our servers is protected by industry-standard 256-bit SSL/TLS encryption, ensuring end-to-end confidentiality.
• Firewalls and Intrusion Detection: Advanced firewall configurations and intrusion detection systems monitor and block unauthorised access attempts in real time.
• Encrypted Data Storage: Sensitive personal data, including payment information and identity documents, is stored in encrypted databases with strict access controls.
• Access Management: Only authorised personnel with a legitimate business need can access user data, and all access is logged and audited.
• Regular Security Audits: Our platform undergoes periodic security reviews and penetration testing conducted by independent third-party specialists.
• RNG Certification: Game fairness is independently certified by accredited testing laboratories, adding an additional layer of integrity assurance to our service.

While we take every reasonable precaution to ensure data security, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with applicable law.

9. Data Retention Periods

Revolution Casino retains your personal data only for as long as is necessary to fulfil the purposes outlined in this privacy policy, or as required by applicable law. Our general data storage retention schedule is as follows:

Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked to you.

10. Your Privacy Rights

As an Australian player, you benefit from the protections afforded by the Australian Privacy Act 1988 and the Australian Privacy Principles. Where GDPR applies, additional rights may be available. Revolution Casino is committed to honouring all of your privacy rights promptly and transparently. Below is a summary of the rights you can exercise.

10.1 Right of Access

You have the right to request a copy of the personal data that Revolution Casino holds about you. We will provide this information within a reasonable timeframe, and generally within 30 days of your request.

10.2 Right to Correction

If any of your personal information is inaccurate, incomplete, or out of date, you have the right to request that we correct it. You can update many details directly from within your account settings, or contact us at [email protected].

10.3 Right to Deletion ("Right to Be Forgotten")

In certain circumstances, you may request the deletion of your personal data. We will comply with such requests unless we are required by law or legitimate interest to retain the data (for example, for AML compliance or the resolution of ongoing disputes).

10.4 Right to Restriction of Processing

You may request that we restrict the data processing of your personal information in specific situations — for example, while we are verifying the accuracy of disputed data.

10.5 Right to Data Portability

Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to have that data transmitted to another controller where technically feasible.

10.6 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest, although we may be able to demonstrate compelling grounds that override your objection.

10.7 Right to Withdraw Consent

Where data processing is based on your consent — such as for marketing communications or certain cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above privacy rights, please contact our DPO at [email protected]. We will acknowledge your request within 5 business days and aim to resolve it within 30 days.

11. Supervisory Authority — OAIC

If you are dissatisfied with our handling of your personal data and feel that your concerns have not been adequately addressed after contacting us, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which is the supervisory authority responsible for overseeing the Australian Privacy Act 1988.

• Website: oaic.gov.au
• Phone: 1300 363 992
• Post: GPO Box 5218, Sydney NSW 2001

Where GDPR applies, players in relevant jurisdictions may also contact the appropriate data protection supervisory authority in their country of residence.

12. Responsible Gambling and Data Privacy

Revolution Casino takes responsible gambling seriously, and our processing of gaming activity data directly supports our duty of care to players. We use your personal information — including gameplay patterns, session durations, and deposit history — to identify potential problem gambling behaviour and to offer appropriate intervention tools. These include:

• Deposit, bet, and loss limits
• Session time limits and reality check alerts
• Cooling-off periods of 24 hours, 48 hours, 7 days, or 30 days
• Self-exclusion options of 6 months, 1 year, 5 years, or permanent exclusion

The data processing associated with responsible gambling tools is conducted in accordance with our legal obligations and our genuine commitment to player wellbeing. This data is not used for marketing purposes and is treated with the strictest confidentiality.

13. Children and Minors

Revolution Casino is strictly an adults-only platform and is not intended for persons under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected information from a person under 18, we will delete it immediately. If you believe that a minor has registered an account, please contact us at [email protected] without delay.

14. Changes to This Privacy Policy

We reserve the right to update this Revolution Casino privacy policy at any time to reflect changes in our practices, legal obligations, or regulatory requirements. When we make material changes, we will notify registered players via email or a prominent notice on our website. The "Last Updated" date at the bottom of this page will always reflect the most recent revision. We encourage you to review this privacy policy periodically to stay informed about how Revolution Casino protects your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Revolution Casino privacy policy, the cookie policy, or any aspect of Revolution Casino data protection, please do not hesitate to reach out to us through the following channels:

• Data Protection Officer: [email protected]
• Customer Support: [email protected]
• Live Chat: Available 24/7 directly on casinorevolution.net

Our team will respond to all privacy-related enquiries within 12 hours for general queries and within 5 business days for formal privacy rights requests.

Frequently Asked Questions

What personal data does Revolution Casino collect from Australian players?

Revolution Casino collects identification data (name, date of birth, address), contact information (email, phone), financial data (payment method details, transaction history), gaming activity records, and technical data such as IP address and device information. KYC documentation — including government-issued ID and proof of address — is also collected as part of our mandatory compliance process. All data collection is carried out in compliance with the Australian Privacy Act 1988.

How does Revolution Casino protect my personal information?

Revolution Casino data security relies on 256-bit SSL/TLS encryption for all data transmitted to and from our platform. Sensitive personal data is stored in encrypted databases protected by firewalls and strict access controls. Our platform undergoes regular independent security audits, and all staff who handle user data receive training on information security best practices. Our commitment to data protection and confidentiality is absolute.

Does Revolution Casino share my data with third parties?

We share limited personal information with trusted third parties only when necessary — for example, with payment providers to process your transactions, with KYC and fraud prevention agencies to verify your identity, and with regulatory authorities when required by law. We never sell your personal data. All third parties are subject to strict data protection agreements. For full details, refer to Section 6 of the Revolution Casino privacy policy.

What are my privacy rights under the Australian Privacy Act?

As an Australian player, your privacy rights include the right to access your personal data, correct inaccurate information, request deletion (in certain circumstances), restrict or object to data processing, and — where processing is consent-based — withdraw your consent at any time. You also have the right to complain to the OAIC if you believe Revolution Casino has mishandled your personal information. Contact [email protected] to exercise any of these rights.

What is the Revolution Casino cookie policy?

The Revolution Casino cookie policy covers four categories of cookies: essential, analytical, functional, and marketing. Essential cookies are required for the platform to operate and cannot be disabled. Analytical and functional cookies can be managed through your browser settings. Marketing cookies, which track browsing behaviour to deliver personalised advertising, require your explicit consent. You can update your cookie policy preferences at any time via your browser or our cookie preference centre.

How long does Revolution Casino keep my data?

Revolution Casino data storage periods vary by data type. Account and identity data is retained for the duration of your account plus five years after closure to meet KYC/AML obligations. Financial transaction records are kept for seven years for tax compliance. Gaming activity logs are retained for five years, while communication records are kept for three years. All data is securely deleted or anonymised once the applicable retention period expires.

How can I contact Revolution Casino about privacy concerns?

You can reach our Data Protection Officer directly at [email protected] for any formal privacy requests or concerns. For general enquiries about Revolution Casino privacy policy, data protection, or your personal data, contact our customer support team at [email protected] or via 24/7 live chat on casinorevolution.net. We are committed to responding promptly and transparently to all privacy matters.

Last Updated: August 2026. This Revolution Casino privacy policy supersedes all previous versions. Revolution Casino is committed to maintaining the highest standards of data protection, information security, and confidentiality to ensure that your experience on our platform is safe, fair, and fully compliant with Australian law.